Bright Kitchen Essentials Website Return Policy
At Bright Kitchen Essentials, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy to make your experience seamless.
Return Guidelines:
- Eligibility:
- Items must be returned within 30 days of the delivery date.
- Products must be unused, undamaged, and in their original packaging with all tags attached.
- Return Process:
- Contact our customer service team to initiate the return process.
- Provide your order number and reason for return.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
- Refunds:
- Once we receive your return, we will inspect the items and issue a refund within 5-7 business days.
- Exchanges:
- We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance.
- Final Sale Items:
- Final sale items are not eligible for return unless they arrive damaged or defective.
Note:
- We reserve the right to refuse returns that do not meet the above criteria.
- All returns are subject to approval.
Thank you for choosing Bright Kitchen Essentials. We appreciate your business and look forward to serving you again soon.